Professional Services

In the world of electronic communications, relationships and partnerships are more important than ever.  The need for a business to focus on core competencies while offering the total solution required by ever demanding customers creates an opportunity for teaming and outsourcing like never before.   Studies have shown that companies that outsource their support services are more efficient and profitable than those who do it all in-house…no matter how innovative the approach.  The challenge is in choosing the right partners with which to team up.

 

At DiLet Associates, we are dedicated to providing as much of a project’s solution as you need which allows you to focus on your core competency and realize greater profitability.

 

What Benefits does DiLet Associates, as a Manufacturers' Rep, Provide You, the Customer?

DiLet Associates acts as a Liaison between the manufacturer and the customer.   We sell the products of several manufacturers and therefore have a primary loyalty to you.  We are investing time and money in building a relationship with you that goes beyond the individual product lines the company is contracted to promote and sell.

Our benefits to you are to bring the best quality products using the latest technology available from our suppliers.  We recognize that we must do all within our power to ensure that the cost objectives of both yours and the supplier are met.  More importantly, we assist you in choosing the right products for the right application.  Our main strength is product knowledge and an understanding of how our suppliers' products can and have been used in other applications.

Another benefit to you is to articulate your requirements, needs and business opportunities to our suppliers.  We aim to be the source that customers look to first for their product designs and requirements.    Our goal is to assist you with product selection, technical details, and to provide accurate, complete and prompt communication of relevant issues between the supplier and you.  Think of us as your own private "squeaky wheel" to the supplier.  We are geared to present your case and getting you what you need, whether it's special engineering, technical conference calls with the Product Managers, pricing, expedited delivery, or allocation of "hot" products.  We do this by having a thorough and practical knowledge of the products we represent, the factory operations, and will speak and act with appropriate authority on your behalf.   We will manage these requirements from start to finish to assure timelines are met from prototype to production.

We carry several "synergistic lines" which may meet other unstated requirements.  This means that several product lines can be covered in a single call to you and the continuity of the relationship allows you to get right to the issues of your application.  You can rely on our understanding of your needs, your operation, and therefore, our recommendations for addressing your specific applications.